Tool: Five Whys (root causes analysis)

December 2, 2019

The story behind this technique is really simple. Anyone who has kids already knows this, and if you do you probably smirked at such a situation at the shops one time or another. For some reason the older we get, the more we forget! Young wee kids don’t have...

Quality or quantity, that is the question!

November 12, 2019

Of course, you probably guessed – it depends! Masterpiece – quality. Books – quantity (haha). Friends – definitely quality. But I would like to focus on the “quantity over quality” rule that is everpresent in design thinking,...

Life lessons from a baking show

November 2, 2019

I feel like in the world of the kitchen there are three types of people: + The Burners – “I’ll burn your house trying to boil some water!” + The In-Betweeners – “Eggs and beans on toast, and Cup-a-Soup, heck yeah!” + The...

Don’t code the (eLearning) content – soap! 2019 techcomm conf

October 26, 2019

Have you met me? If yes, the below won’t be a surprise, hehe… If not, here we go, nice to meet you!   WORKSHOP   I love giving workshops and the tradition continued with me teaching people how to use Lightning Decision Jam (affectionately called LDJ)...

Tool: Lightning Decision Jam (problem-solving)

October 26, 2019

I’ll risk saying there is no one who never suffered through a lengthy and disorganized brainstorming meeting that, all in all, ended up with no decision at all. Rings a bell? Yeah! And even with me using design thinking (what I mean here is I can use tips,...